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Terms and Conditions / SMS Terms of Service

TERMS AND CONDITIONS OF USE

Welcome to Service Provider Association (S.P.A.) (“we,” “us,” or “our”). These Terms and Conditions of Use (“Terms”) govern your access to and use of our website located at https://serviceprovidersassociation.com/ (the “Website”), as well as any online forms, SMS/text messaging programs, quote requests, and communications provided by us.

By accessing or using our Website, submitting an inquiry, or opting in to receive SMS/text messages from us, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Website or services.

1. WEBSITE OVERVIEW & SERVICES

Service Provider Association (S.P.A.) provides professional commercial, construction, and residential cleaning services, disinfecting services, floor care, and facility maintenance across Iowa and Nebraska. Additionally, our Website provides educational resources and inquiry channels regarding independent business ownership and franchise-style support opportunities in the cleaning industry.

2. QUOTES, ESTIMATES & SERVICE AGREEMENTS

  • Preliminary Estimates: Any pricing, quotes, or estimates generated through our Website online forms (“Request a Quote,” “Get an Estimate,” or “Contact Us”) are preliminary and based solely on the information provided by you.

  • Final Service Agreements: Final pricing and service scopes are subject to on-site assessment, verification of property specifications, and the execution of a separate written service agreement or proposal between you and S.P.A.

3. SMS & MOBILE TEXT MESSAGING TERMS (TCPA & CTIA COMPLIANCE)

By providing your mobile telephone number on our Website and checking the applicable SMS opt-in consent box, you expressly consent to receive communications via SMS and MMS text messages from Service Provider Association (S.P.A.). This section outlines our SMS messaging terms in compliance with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and A2P 10DLC carrier requirements:

  • 3.1 Program Description: Our SMS program is designed to send you service-related notifications, including quote estimates, appointment scheduling, service reminders, account notifications, customer support responses, and occasional promotional or educational updates regarding our cleaning services and business opportunities.

  • 3.2 Voluntary Consent & No Condition of Purchase: Consent to receive automated marketing or service text messages is strictly voluntary and is not a condition of purchasing any property, goods, or services from us.

  • 3.3 Message Frequency: Message frequency varies based on your interactions with us, your service inquiries, and active service appointments.

  • 3.4 Message & Data Rates: Message and data rates may apply. Depending on your mobile service plan, you may be charged by your wireless carrier for incoming and outgoing text messages.

  • 3.5 How to Opt Out (STOP Command): You may opt out of receiving SMS/MMS messages from us at any time. To unsubscribe, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message you receive from us. Upon receipt of your opt-out request, we will send you one final confirmation text message to confirm that you have been unsubscribed. No further messages will be sent unless you explicitly re-subscribe.

  • 3.6 Customer Support & Help (HELP Command): If you experience issues with our text messaging program or require assistance, reply HELP to any text message we send, or contact our customer service team directly by phone at (515) 619-6430 or by email at info@serviceprovidersassociation.com.

  • 3.7 Carrier Liability Disclaimer: Mobile carriers (including, but not limited to, AT&T, T-Mobile, Verizon, Sprint, and US Cellular) are not liable for delayed or undelivered messages. Delivery is subject to effective transmission from your network operator.

  • 3.8 Mobile Privacy & Non-Sharing Statement: We respect your privacy. Your mobile phone number, SMS opt-in consent, and personal data collected for SMS messaging will not be sold, rented, loaned, or shared with third parties, affiliates, or lead aggregators for their own marketing or promotional purposes. For full details on how we collect, use, and protect your data, please review our Privacy Policy.

4. FRANCHISE & BUSINESS OPPORTUNITY DISCLAIMER

The content on our Website describing independent cleaning business ownership, entrepreneurship support, or franchise-style models is for general informational purposes only. Nothing on this Website constitutes an offer to sell a franchise, an offer of employment, or a guarantee of financial performance or profitability. Any formal franchise offering or business opportunity will only be made through appropriate legal disclosure documents (such as a Franchise Disclosure Document or FDD) where required by applicable state and federal laws.

5. USER CONDUCT & ACCEPTABLE USE

When accessing or using our Website, you agree not to:

  • Submit false, inaccurate, misleading, or unauthorized contact information (including phone numbers or email addresses belonging to third parties without their explicit consent).

  • Use the Website for any unlawful purpose or in violation of any local, state, federal, or international law.

  • Attempt to gain unauthorized access to our systems, servers, or user databases.

  • Use automated scripts, spiders, scrapers, or bots to harvest content or contact details from the Website.

  • Transmit viruses, malware, or any computer code designed to disrupt or impair the functionality of the Website.

6. INTELLECTUAL PROPERTY RIGHTS

All content, design elements, graphics, logos (including the stylized S.P.A. logo), text, service marks, and software displayed on the Website are the sole property of Service Provider Association (S.P.A.) or its licensors and are protected by United States and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, republish, or exploit any portion of this Website without our prior written consent.

7. THIRD-PARTY LINKS & RESOURCES

Our Website may contain links to third-party websites, tools, or resources (such as social media platforms or client portals). These links are provided solely for your convenience. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party websites.

8. DISCLAIMER OF WARRANTIES

THE WEBSITE, ITS CONTENT, AND ALL ONLINE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, SERVICE PROVIDER ASSOCIATION (S.P.A.) DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SERVICE PROVIDER ASSOCIATION (S.P.A.), ITS FOUNDER, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES—INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR PROPERTY DAMAGE—ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR OUR SMS MESSAGING SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Service Provider Association (S.P.A.), its founder, officers, directors, employees, contractors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from:

  1. Your use of or access to the Website;

  2. Your violation of any term of these Terms;

  3. Your submission of inaccurate or unauthorized contact information (including claims brought under the TCPA due to improper submission of phone numbers); or

  4. Your violation of any third-party rights or applicable laws.

11. GOVERNING LAW & JURISDICTION

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the State of Iowa, United States, without giving effect to any choice or conflict of law provision. You agree that any legal action or proceeding relating to your use of the Website shall be brought exclusively in the state or federal courts located in Polk County, Iowa, and you hereby consent to the personal jurisdiction and venue of such courts.

12. SEVERABILITY & ENTIRE AGREEMENT

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect. These Terms, together with our Privacy Policy, constitute the complete and exclusive agreement between you and Service Provider Association regarding your use of the Website.

13. CHANGES TO THESE TERMS

We reserve the right, at our sole discretion, to update, modify, or replace these Terms at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website or participation in our SMS program following the posting of any changes constitutes your acceptance of the revised Terms.

14. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us at:

Service Provider Association (S.P.A.)